*Readings and Assignments:　 Hess 1994 3-20 

*Concepts: communication (verbal and non-verbal; written vs. spoken); culture vs. Culture; high vs. low context; direct vs. indirect communication

*Discussion questions: 

What is communication? What kinds of communication are there? 

What is culture? How does culture change? Who has different cultures? 

From Hess: p. 1 What does Hess mean by “broker of contracts?
What cross-cultural differences have you experienced?

p. 6 Where are you on the culture learning continuum?　Give reasons why.

p. 8 "Even for those who accept the proposition that other cultures have different values, it is still a shock to discover how many the differences are and how significant." Do you agree? 
Can you give some personal examples of cultural baggage?